Learn what our buyers are saying about us!
The sofabed looks amazing and the delivery team were excellent. Would highly recommend.
We received excellent service and advice at the Furl showroom, giving us time to explore all options of sofa bed. When contacting the Furl team queries were dealt with promptly. Our sofa bed was delivered by two Furl personnel who installed it efficiently and were very considerate and polite. We are very pleased with our purchase, our sofa is comfortable to sit and sleep on.
We received excellent service and advice in the showroom, giving us time to explore every option, which led us to find exactly what we wanted. Our sofa bed was installed extremely efficiently by two polite and considerate delivery personnel. Overall very happy with our new sofa bed.
We are so pleased with the bed, the quality and finish are superb, we hadn’t seen an example of a wooden bed so didn’t have much to go by. The delivery team were wonderful so polite and respectful in my home. They are a credit to the company. Thank you.
Fantastic sofabed, the best in the UK. service was very good from David helping to recommend the right product through the two of the most polite and conscientious delivery men I have met really they are a great asset to the company thank you
It seemed that everywhere I looked for a storage bed, the only ones available had horrid dimensions. They all just look wrong. Then I found Furl, and their very clever storage furniture solutions. Beautifully designed, and well made (in Great Britain). It’s proper high quality stuff too, in a world that seems to have gone flat pack crazy there was none of the disappointment of getting a box with poor instructions, having to spend an evening swearing while trying to put it all together. Fun furniture arrives in a van, with nice people who carry it into your home and if needed on a large item like the bed I purchased from them, the assemble it onsite. It feels like buying something special – just like it should be.
Beautiful sofa AND an exceptionally comfortable bed. It’s modular design meant it was easily transported through a tight access area. Being modular also meant I could have a larger sofa than I would otherwise so very, very happy.
Really pleased with my sofa bed the storage arms are such a great idea too! Delivery was excellent and the guys were friendly and professional
Everything about this company speaks care, design flair and excellence. Choosing and ordering was a pleasure; while the delivery today was flawlessly done: Thomas and his companion are calmly competent, negotiating my tiny Victorian stairway, and putting the sofa bed together with skill and charm. Thanks to all the team: I am thrilled with the sofa bed - it looks glorious in my tiny but beautiful studio and I am looking forward to comfortable and peaceful sleeping.
What a great product! Had been looking for ages for an ottoman bed that wasn’t just a square piece of furniture. Stylish and brilliant quality too. The guys that delivered and built the bed are a credit to your company, working in client services myself, I would certainly employ them. One very happy customer!
Your delivery and installation team were very polite and professional, they did a great job.
Excellent customer service as well as product is critical these days if businesses are to thrive and everyone we dealt with from sales through to the delivery and installation of our sofa bed significantly exceeded our expectations. The product is of a very high quality and the team at Furl likewise.- brilliant all round!
Very happy with the bed. It appears to be really sturdy and well assembled but still as attractive as the pictures on the website. Our Furl installer was amazing - really went out of his way to do the job well. Many thanks.
Communication a few days prior to delivery was good, but on the day I was left a little unsure as to whether they would be arriving or not. After a bit of rearrangement, the timing worked out well. Both men who arrived were super pleasant and were very quick in getting the bed finished. Top stars for everyone’s customer service as I felt mostly in the loop and taken care of throughout the process. Thanks!
We had a great experience with Furl. We absolutely love our bed, its exactly as we had imagined it. The delivery was smooth and set up was a breeze, all taking less than an hour. Would highly recommend this company for excellent quality and service.
I'm in love with my new bed, just got delivered this morning. The delivery crew were fantastic. Very polite, quick, they assembled everything, positioned the bed the way I wanted and cleaned up afterwards. I didn't need to lift a finger. Best delivery service ever.
From first entering the showroom to lying on our new bed, the entire experience was highly professional and enjoyable. Delivery and installation was a breeze and the team were outstanding. The bed is of the high construction and design quality and we are looking forward to many many years with our bed.
Excellent service . The drivers kindly collected the keys to my flat from a different address as I was not in due to the fact the delivery was a different time to what was initially agreed . I was very impressed. Thank you
Excellent service. The sofa bed was delivered and assembled by two polite and helpful men. I haven’t yet slept on it but it looks good - surprisingly neat given that it is the largest size.
Really happy with our new bed. Single for my 12 year old son. He was extremely excited and went to bed at 8pm as opposed to 9pm and strangely enough was up late which is unusual for him. Great service from start to finish, we went to visit the show room before buying and met David who gave us a demonstration of all the different types of storage beds and advised on the best one for our space. Delivery was great too, we were informed of a 5 day delay which didn’t make much difference to us, but once delivery was scheduled it all went to plan. Delivery men were excellent, they put the bed together and showed us how it all worked. Wonderful service. Thanks to David and his team
I received my sofa bed today. I am very happy with my order . Beautiful colour and very comfortable
Delighted with purchase - my new sofabed arrived today, a really great sofa and very comfy bed. The two delivery guys were very polite and efficient - they kept me up to date with when they would be arriving, and assembled the sofabed very quickly. highly recommended,
Dear Norman , Just to let you know l am delighted with my new E.Motion Sofa Bed which was delivered to my home on Saturday. My daughter and her husband were here when it arrived and have told me how efficiently and smoothly your technicians managed both the delivery and installation in my small flat. Many thanks to them and to you for a product which not only looks good, but now that l have slept on it is wonderfully comfortable, but above all so easy for a pensioner like me, to open and close at the press of a button,! I am looking forward to having my friends round and impressing them with a quick demonstration.