The bed was made to order within the time estimate. The delivery team were super efficient and helpful. We could not have asked for better service.

Product was great, delivery/set up people were prompt and friendly.

Very nice staff and fitters, he spent time showing us how to fold and unfold comboio sofa bed in large size. Lovely fabric color and mattress. Amy from delivery was so helpful and helped speeding delivery up

Bed is amazing and the experience you receive from start of transaction to end is second to none. I'd like to personally thank the delivery and installation rep of Furl who took on the job on his own and did a fantastic job of building the bed and explaining everything about it to me!

Outstanding customer service from the delivery guy and installation was first class. Mirage bed looks wonderful and the build quality is exceptional. Well done.

Excellent service. We're delighted with our new Metro sofa-bed which is very well made and easy to operate. We went for the option with the drop-down wheels which makes it simple to move when you need to - this is important as it's a heavy item of furniture. Delivery was on time and the driver and his colleague carried in and assembled the sofa in less than half an hour. They positioned it precisely where we wanted it and demonstrated how to operate and move it. They were both friendly and very helpful and took away all the packaging when they'd finished. Being a genuine UK company (not simply located here) was an important factor for us and, based on our experience, we would happily recommend Furl and their products.

Excellent service both in the showroom and delivery

Sofa bed looks brilliant in our Snug. Delivery, installation & demonstration all v competent. Luba and Kevin pleasant & helpful.

The bed was delivered within two weeks as promised by showroom and delivery department staff. Thank you. Very useful having the phone call on the delivery day to specify delivery time. Both delivery men were polite and courteous. They fitted the bed and explained in detail how it all worked. First class service.

Product great. Shop and delivery staff very helpful and efficient. I haven’t given 5 stars because of the complete inflexibility of the delivery service. If I hadn’t been able to change my arrangements to suit the date offered, I was told I would have to wait a month for delivery, and despite paying a premium for express delivery!