Before you call...
Current Delivery Times
Standard: 8 weeks
Express: 5 weeks
Fantastic bed and first clas service. - I've had my new Simplicity Plus double bed with Alto opening, castors and Stone fauxe suede cover for a few weeks now. I can't recommend you highly enough, this is a solid bit of kit, so very comfy, looks lovely and worth every penny. It holds loads too :-) . I paid the bit extra to have the bed installed, also worth every penny as it is all so solid - this is a very substantial bed that's put together with quality parts and fittings that should last for many years. The fitters were very polite and efficient and cleared all rubbish away afterwards. There were no delays at all in any of the process from ordering to delivery, the bed was delivered and built within the given time frame, no hitches at all. Brilliant. ".
Nice product that was delivered on time
Very good product, definitely worth the extra expense compared to the cheaper options available on the market. Great and very helpful customer service too. Installation on time and left the room clean. Definitely recommendable!
Just to let you know how pleased we are with our lovely new bed and mattress - glorious, sumptuous and complete delight - to be thoroughly recommended to anyone considering purchasing this type of storage bed. The service provided by The Storage Bed Company from start to finish was excellent including communication, delivery and assembly. Our thanks also to Kevin and his colleague who delivered and assembled our bed, quickly and competently coupled with friendly after care advice. Without question - top quality service - top quality product - worth every penny. THANK YOU! \".
Very impressed from start to finish. The ordering process was easy. The bed itself is great and the two guys (Kevin & Paul) that installed it were very polite and friendly. Would definitely recommend.
Delighted with the bed, this is our 2nd storage bed & as before the whole experience has been brilliant from beginning to end. The daughter who the bed was purchased for says it is the best bed she has ever slept in and is really happy with the extra storage she now has.
One of the only things associated with our move that has gone perfectly. The sales staff were informed and helpful without being pushy. The delivery and construction were exactly on time and well done taking due care for our wood floors. Last but not least the quality of the storage bed seems high and exactly meets our needs.
We haven't taken delivery of our bed yet, due to a delay in the refurbishing of our bedroom. However, the service we have received from these people has been as welcoming as it has been reassuring. If the product is as good as the service we can look forward to many years of comfortable nights sleep.
Excellent service. Storage bed is great quality and very comfortable
The service has been excellent from the start, when I was provided with a wide range of fabrics to choose from, till the end, with a professional and smooth installation service. I am really happy with my new bed: it's not only stunning but incredibly practical and functional with its huge storage capacity. I am already recommending the Storage Bed Company to lots of friends and family, and I am definitively going to purchase again in the future from this excellent firm.
Very high standard for both products and service.....highly recommended.
A great experience all round. This is a first rate product with service to match. A fantastic company with a great philosophy.
The service was excellent! The order was so easy to make, the website very user friendly and the staff very helpful in every question we had. The delivery team very professional too, managed to get the bed and headboard on the first floor no prob. We've been using the bed for few months now and it is so far great! No issues!
I was more than pleased with my purchases and the service I received from the two men who came to install my bed. They were both courteous and efficient and left my bedroom clean and tidy. I would recommend The Storage Bed Company to everyone.
Excellent quality. I've ordered the grey Milano leather and it's lovely. The bed is easy to lift and stays up, unlike other ottoman beds which threaten to smash one's head! The service was prompt and very professional. The castor legs make it very easy to dust under the bed.
I love my storage bed. It's got all my shoes and handbags in it. I have the frame that pulls forward too which makes it so easy to change the sheets and make the bed. Really pleased with it.
Very nice beds and seem to be good quality. Very poor service though. Have had an issue with the store as charged us for delivery and assembly but refused to assemble the bed as the room was "too crowded". Proposed to come back charging us 65 pounds, Really a shame buying a bed for 2.000 and receiving such a poor post sale treatment. Would not recommend to anyone.
Excellent quality bed and very user friendly, helpful company. Communicate well about order and delivery. Everyone comments on my lovely bed!
This is quite literally the best bed I have ever slept on. My backaches have mostly gone away, and the huge storage area underneath keeps all our junk and suitcases out of sight. Worth every single penny, and it's so well built I reckon it will last for years and years!
I bought my bed at only a few days' notice just before Christmas. It was delivered on time, put together by a couple of helpful, cheerful fitters (wearing overshoes) who left the room clean and tidy when they left. The bed itself is extremely comfortable and the storage space just swallows up so much 'stuff' but retrieving it is a doddle: opening the bed is ridiculously easy and every-thing is easy to organise so finding and retrieving items is very quick. I love my Storage Bed. Get one!
My wife and I think that this is the best bed / storage solution you will ever find - seriously, and it also looks good. We even show it off to visitors occasionally, we're that happy with it!
excellent and very comfortable, very kind and skilled staff
Customer service Throughout was superb, Delivered on time. The delivery/assembly guys were extremely professional, quick, tidy & courteous. The bed is 100% British built quality, very strong & Solid. The Gloss white finish is immaculate. The only Thing I would say is that the Healthbeds memory foam mattress needs airing for about a week at least in a different room if you can as the initial fumes from the anti-bacterial treatment are overwhelming to the point they gave us a headache. Not TSBC fault but a point worth noting. Other than that, best nights sleep I have had in years :-) I would thoroughly recommend this company and their product to anyone who asks me. Very very pleased.
Great quality product, very friendly team who were easy to deal with. Super quick installation, extremely impressed and would recommend to others.
We went for a specially made bed to allow for extra height and storage. Its really solid and the mechanism is faultless. I was impressed by the simple design. Its a good company with the actual designers and builders being very hands on. A lot of thought has gone into their products which are made in the UK and represent good value overall.
The bed is well made and the covering although seemingly the basic cloth appears very good quality too. The only thing to be aware of is that the lifting of the bed to access the storage is only "ASSISTED" by the compressed air cylinders and it is still very heavy indeed to start the lift and I can see a time very soon when I will be unable to do so. I bought it because we needed the storage and we certaily have that but we mistook assisted lift for motorized lift and so are very dissapointed that this was not clearer.
This is a good bed! It's comfortable; the storage capacity is wonderful; the mechanism was slightly stiff to start with but is now fine. A good buy.
We had a great experience buying from The Storage Bed Company. We ordered two beds in slightly different designs and sizes, one with a side opening and the other opening from the end of the bed. The service was excellent and the delivery to each room a breeze. The delivery team were polite and courteous whilst installing each bed. The beds hold an amazing amount of storage and I wouldn't hesitate in buying again - you get what you pay for and the quality is excellent.
This has to be the single, most useful purchase I've ever made. I bought the model with the maximum storage and I must say I could fit an entire flat in it. The base itself is made to the highest standard, it's strong, well designed and I can keep it clean very easily. I couldn't recommend this product and the company who sells it more. I can only repeat myself, best purchase ever, especially for small flat owners. I would also recommend to have it assembled by their people, they came and within 15mins the bed was put together. They left no mess, were extremely punctual and polite.
We are going to buy another one. The double bed with oak base and extra height well worth the extra money. Our 22 & 21 year old daughters had just run out of storage space. One daughter is now completely clutter free, has somewhere accessible for her many pairs of shoes and still has room to spare. No hesitation now in ordering an identical bed for other daughters room. Only wish I'd found the storage bed company when we brought our king size bed as I can't bare to see all the clutter under our bed now.
Fantastic company to deal with. They delivered right on time and the personnel knew exactly what they were doing and were extremely helpful in every way . Thank you .
The sofabed arrived at the expected time and was promptly put together by your very pleasant and efficient staff. We are delighted to see it is in perfect condition and look forward to many years of comfortable use. Please thank all your staff for making this large purchase such an enjoyable and stress free experience. You are welcome to use this response in anyway you wish. Elizabeth Green.
The bed is very comfortable and the storage super useful. The most impressive thing is the care in the details taken when delivering it: the delivery guys even had shoe socks to protect the carpet when building the bed. Really happy about the purchase.
I had researched storage beds for a while, and realised that the cheap ones were not likely to last very long. Fortunately for us, The Storage Bed Company is quite close to where we live, so we were able to visit and check out the beds. This just confirmed what I'd thought, that they were very strong and well made. We chose to assemble ours, which was OK because my husband is very good at such things, but I think probably for most people it would be best to have the company do it for you. The bed is very well designed and comfortable (I went for a wooden one), and I am very happy with it.
The process was easy and simple and they accommodated to our request. Quality of the bed is just superb.
I was looking for a storage bed with lots of storage space, a powerful lifting mechanism to cope with a heavy mattress, and a quality, sturdy build. All of my needs were met when I bought the Simplicity Max. The sales team were very knowledgeable about beds in general and had good advice to offer. My bed was delivered on time and assembled by a very polite and friendly chap. I would happily recommend this company to anybody, and would buy from them again if ever I need another storage bed. 10/10 Mike Harrow
My storage bed is the best purchase I have made this year. I have a small box room and the only beds available that would fit were children's beds. I trawled the internet, visited Dreams/John Lewis etc with my tape measure and I was about to give up when I found this supplier on line. The bed could be tailored to my exact requirements so now I have a bed that is the exact length to fit into the space under my box room window. It is the exact height so I have loads of space underneath and I have a base colour and material that matches my blinds. It's perfect. The shop is based on the north circular near Wembley. The map isn't too user friendly but if you just remember that it's on the main dual carriageway and the turning is where there are a line of wind turbines you shouldn't go wrong. What else? The person in the shop was brilliant and would suggest tweaks e.g. I wanted a bed on rollers so that I hoover underneath (you can even pick the roller style etc) so he suggested having a bed without rollers so it sat flush with the ground and therefore did not require hoovering. There are options for colour, size, height, ones with locks, safes etc. The only thing that I didn't like is that once in the shop you are handed a computer to order your bed on....it was OK for us but I think my parents would have struggled. I would preferred for this part to have been done by the shop person. Installation was quick and professional. The team took 1 hour to set the bed up and wore shoes guards so my new carpet wasn't impacted. You don't get this level of service or quality of goods so I was pleasantly surprised.
We couldn't be happier with our new storage bed! I am very passionate about beds and so when it came to choosing our new one it had to be special! Living in London we lack a lot of storage space so a storage bed seemed like a great idea. From our first visit to the London showroom we knew we had made the right choice. John was incredibly helpful and friendly and his passion for his beds made us even more confident. When our bed arrived, the gentlemen that installed it were just as friendly and efficient! I would highly suggest you pay the extra to have it installed. Thanks again, Sophie&Shaun Stafford
Excellent bed. Exactly what we wanted. Just one thing bothered me; I would like more communication for ordering bespoke bed rather then encouraging "the storage bed" online design template. At the end we had to talk over the phone and it would be much faster if the owner accepted a phone/email communication from the beginning.
We're delighted with our oak storage bed - extremely well constructed. loads of space for storage and easy to access the storage area - exactly what we were looking for. Would definitely recommend. Cathy Mcintyre. Helensburgh. Scotland
I'm very pleased. These beds are a well-made, elegant solution to the need for storage space. Because they will work with any fabric for headboard and valance my bedroom came together beautifully. When I had difficulty completing my purchase online, they picked that up and rang to ask how they could help. Delivery and installation was quick and efficient. Thank you!
We are delighted with our sofabed. We were looking for a sofa which, whilst maximising our living and working space, would allow us to put up friends and family without sacrificing comfort. That is exactly what we have got and our guests have commented very favourably on the quality of sleep the sofabed affords. Lynne and Tony Watson
Communications via e-mail were very good. A convenient delivery time arranged even though we are out on a limb down here in Devon
Great comfortable sofa bed, totally love it and i'm so glad i paid a little more for it, rather then going to DFS or somewhere and getting a poor quality sofa bed. Worth every penny.
It is really beautiful to look at, was easily installed, economic for space, and practical. We haven't yet slept on it, so we can't comment on its comfort.
Fabulous sofa bed. Quality product. Very comfortable and easy to change from sofa to bed. Great range of colours ~ my choice was amethyst velvet material. We also have an Ottoman bed from the same company. Bed comfortable and spacious storage takes all our camping gear! I highly recommend The Storage Bed Company.
There are three aspects to this; the sofa, the service and the ordering/purchase/delivery process. In fact, I would rate all three exactly the same. The process was pretty typical for an online purchase, but the details showed it was properly thought through. For instance, the email I got to confirm a delivery date was early enough to give some flexibility, and the delivery window was narrow enough to allow me to plan my day around it. Basically, it was designed to suit me as much as the company. The service was also excellent. The test swatches came quickly, the guys who delivered were courteous and quick to help (as well as working very quickly and tidily), and any correspondence was intelligent. Nothing to fault. Finally, the sofa itself. Here I have to admit it has taken a little while to get used to sitting slightly higher than our previous sofa (not a sofa bed) since it's overall quite firm. However, just like moving from a softer bed to a firmer bed, it doesn't take long before you find it's actually more supportive and therefore generally more comfortable. This is not a criticism at all, but just an observation of what it's like to live with that particular design of sofa. As far as the bed part is concerned, it's also quite a firm feel, which suits me very well. However, it most certainly lives up to the marketing blurb in that it really does allow for a comfortable night's sleep. Because of visitors on an extended stay, I'm currently using it every night, and have done for a week so far, so this is experience talking. It's obviously too early to mention longevity and so on, but everything I've had to do with this sofa bed and this company has worked precisely as intended.
I would not hesitate to recommend purchasing one of these beautiful sofa beds...the workmanship is second to none with excellent customer service and a pleasure to do business with people who are so friendly helpful and reassuring.
I bought a stock leather sofa. I am delighted with it.