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User Reviews

Learn what our buyers are saying about us!

VIVIEN RAISMAN

This is a very exceptional quality sofabed. It is used frequently and everybody finds it comfortable. When there was a structural problem with the bed half, they gave a complete replacement of the defective part. I have been using it regularly since then.

Laurie Watt

Nice clear uncluttered show room. David himself, charming and clear without over selling. I liked the product; quite novel mechanism from what I have seen of sofa beds and much easier to put down than you might expect! I ordered and will look forward!

Anonymous

We love our bed. It is the most comfortable bed we have ever slept in and find it difficult to get up in the morning!

Usha kotecha

From making the first appointment, to visiting the showroom, to selecting the correct storage bed for me, to delivery and installation of the bed, I found the service to be exceptional. Before I made final selection on my bed and storage size, I took some of my own boxes to see how it fitted inside the storage section. Staff were very helpful in helping me choose fabric and style of headboard based on my bedroom theme and décor. These storage beds are certainly not cheap, however they are a great investment. The quality and craftsmanship of the mattress, bed frame and storage and headboard is excellent. Furl offer different depths of storage based on your requirements. They really are good storage solution for people who live in flats and don't have much storage space.

Janet Arbuthnott

I have now bought two Plus storage beds from Furl, one king-size in leather and one fabric double. They were worth waiting for as they are high quality and well made with an exceptional amount of storage. I paid to have the beds assembled and it was worth the cost; the guys who did the work were courteous and competent. I also bought the dust protector and would recommend this. Overall, I'm very pleased with my purchases and would have no hesitation in recommending Furl.

Priyanka Banerji

Absolutely fantastic - custom-made sofa bed with wooden panels. Ridiculously comfortable bed - highly recommend!!!

Anonymous

The ability to visit the London showroom and take plenty of time to choose a sofa bed was a great help. Thereafter the online ordering process was straightforward and we were able to have (rather too small) samples of the available materials to see in our own home. The delivery slot was easily fixed and the men who brought and assembled the sofa were very cheerful and helpful.

Istvan Ipper

Excellent. The sofa bed I have just purchased looks great, opens and closes very easily and its just perfect. Thank you. The delivery guys were on time, polite and assembled the sofa bed in 5 minutes. It was a pleasure purchasing from you. I will be recommending and looking at your web site for further purchases.

Anonymous

Very informative website meant that our expectations were met. We sent our own fabric for the headboard and base and that process went smoothly and we were delighted with the final result. The installation boys were very professional. We chose a Maxi with Alto mechanism. Of course it is stiff to start with, but soon loosens up with use. I dread the day we have to move it, but in the meantime... it is just what we were looking for.

Julia Morecroft

Excellent service and product- our second bed from Furl and just as good as the first!

Dorothea Nitsch

Great space saving furniture! Professional staff.

Anonymous

Bed delivered and was assembled by a professional team. Very good quality and the storage space underneath is amazingly big. Won’t hesitate to recommend this and we hope to be ordering another soon

Jason Stevens

The bed is great but terrible customer service from Furl! No replies to messages, and I am still apparently awaiting delivery of a foam piece that sits between the wall and the headboard. David told me on 6th October it was made and waiting delivery, but despite chasing never heard a thing back, and this wasn’t the first time. Such a shame when the product is good, but bad customer service is unacceptable!

Nellie Longstaff

I am extremely happy with the white leather Simplicity Plus storage bed I purchased from Furl. The storage space is amazing and easy to open and close, the foam mattress is very comfortable and the headboard just beautiful! Delivery was as promised and the Furl assembly team - efficient, patient and friendly. This is the second furniture item I have bought from Furl and I would recommend them with no hesitation for the high quality of their products and the excellent service!

P. Galan-Aguado

Making the bed according my specs and using first quality products. very good customer service also.

Pilar Galan-Aguado

Bed beautifully made according my specs. First quality materials and superb customer service. Something worthy to spend money on.

Ian Hirst

Excellent pre-delivery service and then pulled out the stops to get us the bed before Christmas.

Ken Speirs

Fantastic sofa bed, very compact when folded, but a full size double unfolded. The advice we were given in the showroom was wonderful, everything about the materials and construction was explained carefully and we were encouraged to sit and lie on the different styles to allow us to choose exactly what we wanted. The delivered bed is great, very comfortable as a sofa and a bed, very easy to use. Well done Furl for such a great product!

Anonymous

The medium size bed is really comfortable to use. Easy to prepare for bed and slim enough as a sofa to look unobtrusive in smallish room

Lesley Simpson

Great service, David was polite, friendly, but not at all pushy, actually the product sells it's self. The bed is comfortable and suits our needs perfectly. We are so glad we found Furl.

Anonymous

Good, clear and efficient service. Delivery was well handled and the actual sofa bed is spot on. Apart from being a nice sofa, the actual bed really is the best "sofa bed" we have slept on, a massive improvement over the one it replaced!

Anonymous

Reviewed our purchase online then decided to visit the London showroom where Becca was really helpful, knew her stuff, paid the right amount of attention and then left us to browse to decide. Once decided again Becca was great helping to do the order online. Bed arrived on the day agreed, delivery/fitting team were also fantastic, worked quickly and cleanly, taking all packing away with them. A lovely pair of lads. Bed and mattress are superb quality, haven't slept so well for ages. Thoroughly recommend from start to finish. Thank you Furl!

Kate Hofstetter

Excellent customer service and great quality product

Pauline & Thomas Wray

Several years ago we bought two single storage beds from this company after visiting their premises in Nottingham. We were happy with the purchase, and when last year we wanted another single storage bed, we went back to Furl. We did this after searching for in vain storage beds of similar quality at a better price. We currently have another Furl single storage bed on order. Not cheap, but we think they are the best on the market.

Frans Van Schalkwyk

I recently purchased a sofa bed , which I needed for daily use for two weeks of the month (long story). I needed a sofa bed as this was all that space would allow me. I was feeling negative about this as my experience of all sofa beds to date are that they are not a good sofa, nor a good bed and all are flimsy and a bit of drama to open and close. I researched a lot and found FURL and inspired by the good reviews visited there showroom. Great experience and had a novel experience where a salesman advised me not to add an expensive extra which he did not think would be of much benefit!! Fantastic service! Now , for the bed.......absolutely incredible!! Quality I have never seen before in a sofa bed. I was very nervous as I am not small ( 22 stone) and sometimes my fiancée sleeps there as well, but all my fears were allayed, I absolute feeling 100% confident in the structure of the bed. Another issue I had with a sofa bed was having to stow it away every morning. Again this bed exceeded all expectations. A one hand operation to open and close, with clever storage space for the pillows in the backrest. It is not cheap, but worth every penny. Almost forgot, the installation and delivery service was also top notch and at the showroom they did not have one of the mattresses in stock, so brought two with on the delivery , so I could try both and choose one. I find it so comfortable, I actually miss it the weeks I am not there....

Anonymous

Great capacious bed

Anonymous

This is the second storage bed I have purchased from Furl. The customer service is excellent and you cannot compare the quality of the bed with other storage beds on the market. It is very well made- very solid with so much storage space which is easily accessible. I have no doubt this bed will last a very long time - I don’t expect to ever need to replace it to be honest. I recommend Furl beds without hesitation - as you are getting a lovely, quality bed and a storage unit all in one.

Stan B

The whole shopping experience from evaluation of the product, ordering and delivery were first rate. A very professional company throughout. The product, a bed settee, is of the highest quality, comfortable to both sit and sleep on as well as looking attractive. Overall, from our experience the product and company cannot be faulted in any way.

Michele

Very good service, easy website to use. Quick response when needed further information. Very comfortable bed. Lifting the storage area requires a bit of strength but manageable so far. Would recommend company.

Lucy Dickens

Furl made us a wonderful storage bed and a fantastically comfy sofa bed

Charlotte Lilleyman

Excellent service, quality product, you get what you pay for! When we need another bed we will definitely be back. Thanks Furl!

Alex Wallwork

Proof that you get what you pay for, very good quality, very happy with my purchase

Gerard O

Baffled by our attempts to get a decent sized sofabed into our flat we tried Furl. There was no problem at all as the sofabed was delivered in pieces and assembled in a few minutes by the helpful and friendly delivery men. Throughout we received helpful advice, courteous service and ended up with a robust and comfortable bed.

Nayana Swales

I love our sofabed from FURL. We have had it for 9 years. The internal mechanism is so easy to use and didn't need changing as it is in tip top working condition. FURL were able to reupholster it so it looks brand new and in keeping with our new home. We loved our sofabed so much that we bought a storage bed for our spare room too. They may be more expensive than some companies but I can't fault the level of service that we have had from them and would highly recommend.

Emily

Firstly the options for finance made it much easier for us as it is quite an expensive purchase, however, having said that it's been worth every penny. The sofa itself is very well made and attractive and we were able to choose a number of the elements. The fold out mechanism is excellent and the bed itself very very comfortable and able to be used every day

Jane S

Excellent product and great customer service

Priya Haughey

Fantastic storage, lots of room under the bed. Really well made, sturdy bed, that looks gorgeous too. The choice of styles and fabrics is amazing. Love their website with the tool to design your own bed. I love my bed so much, I've ordered another one for my spare bedroom!

Louise Rogers

The bed itself is amazing, great day sofa and comfortable sleeping space. Strongly recommend this company- we are so pleased we found them

Yogesh Kotecha

Absolutely brilliant Finish Excellent delivery service

Nigel

Excellent beds. Well made. Mechanism good. Great storage that is easily accessible. They will cover in the fabric of your choice. Delivery and assembly was undertaken by very helpful and polite staff who took all the rubbish away. Highly recommended. PS - we were so delighted with the first bed, that we purchased a second one!!

Shawn Gamble

The bed is lovely. However we ordered a bed off the measures provided on the site as they fit neatly into an alcove where the bed was intended to fit. It turned out the dimensions are NOT as stated but rather of mattress only which is indicated NO WHERE OBVIOUS throughout the whole order process. FURL eventually after battling agreed to change the bed for smaller one but charged us the higher price even though we ended up with a smaller bed. The engage,ent and tone of service were awful. Despite the bed being nice I would not recommend.

John Ireton

Excellent product provided by nice people

Sarah Gregory

From the moment I made my initial enquiry to the day my 2 sofa beds were delivered I found the service to be faultless. I was able to use my own fabric to match my existing furnishings. David, the owner couldn't have been more helpful, his knowledge and dedication to supplying the customer with exactly what I needed was exceptional. I visited the warehouse to drop off my fabric and an immaculate and well run operation was clearly evident, the staff were all so helpful and friendly. It is a real joy to support a UK company who value not only their customers but the quality of this excellent product. Oh and by the way, sooooo comfortable to sleep on!!

Marina Cantacuzino

Furl Play sofa bed is brilliant. We bought it for a potential air b&b as it can be used for everyday use. It's not the cheapest but worth every penny. A beautiful design, extremely comfortable....and much admired.

Dominick Stuart

A great space saving product (fold-away desk) & appears to be a very well-made quality product! David (at Furl) "said what he'd do & did what he said"... Definitely recommend them to others

Vanda Hutchings

Delighted with the storage bed and sofa bed that I ordered! Good quality products built to a high spec, which is reflected in the price, which I am more than happy to pay! Delivered promptly and on time, worth paying that little bit extra to have the products assembled. Extremely good customer service, with emails always answered promptly.

Nicolas

Do not recommend ! Very poor care about customer, the delivery of our wall bed had 3 month delayed and has been a constant false expectation by giving multiple wrong estimate. The company just ignored our request of a commercial action to compensate for the inconvenience, i still wait for an answer as of today... The only positive aspect is that bed has been delivered after 6 month of wait

Anonymous

Please be careful of supplying any services or credit to furl. David is very good at avoiding paying invoices, unscrupulous individual, avoid at all costs.

Steven Fennell

Poor quality workmanship. The built in safe didn’t work on delivery. Installers couldn’t be bothered to fix it and advised me to keep hitting it until it worked. Obviously it never did. Two years on, the metal fittings are corroded with rust and can it be removed, so the bed can not be dismantled to move it. I can only recommend in the strongest possible terms that you avoid this company at all costs.

Janet

We’ve just taken delivery of our new sofa bed and this is a quick line to say how delighted we are with it. Once again, like our storage bed, it’s a superior product. I would also like to add that the delivery team: Jake and Gregory were polite and courteous and extremely careful navigating up the steep stairs plus had full knowledge and genuine pride in the product.