Work from Home

High quality and cleverly designed product, brilliant customer service and polite and efficient installation specialists. My express delivery was slightly later than expected, but they were very receptive to my order status call. Very friendly and professional company. I’ll most certainly order through them again in future. Highly satisfied.

We have been looking for a good quality sofa-bed for some time and finally found what we were looking for at the Furl store. My daughter can now sleep comfortably and she loves her new sofa bed. As soon as we entered the store, we were very impressed by the excellent quality of the Furl sofa beds. What makes them so special is also the fact that they are delivered in units and assembled once in the house in a very short time, which is fantastic. We wanted a 3 seater sofa bed but the size was the issue for us, as all those we saw in other stores would neither go through our door nor the bay window. Our Furl sofa bed was efficiently delivered and fitted without any problems by experienced and friendly staff. We would also like to say thank you to Becca for making us feel welcome at the store. She was very polite, knowledgeable and helpful throughout the whole process.

The product is fantastic. The delivery team were wonderful. We received the sofa a week after the expected delivery date but communication was good. Furl themselves admit that the product is so good they don't need to market but the pre sales experience was frustrating. Difficult to book a convenient time to visit the showroom and it all felt like Furl were doing us a favour selling us a sofa, rather than a "customer focused" approach. It was all good in the end and we are very happy with our sofa, so maybe they have done us a favour letting us spend our money with them!

The service overall has been great, I was provided with helpful very information and about the product. The delivery team were very good with their service and came on time. It has been a week since the new bed was set up and I have been having good night sleep since! I am very happy with the quality and as storage is vital for my small room, it has provided the space I needed to put my items inside the bed. I would definitely recommend this bed especially for those who need a storage solution

Great quality, beautiful product. Great customer service from online questions and answers to product assembly. Highly recommended.

Excellent!

Great installation team. They phoned to let us know they would be early, which really suited up. Perfect installation work- well done.

David was excellent from start to finish, answering all my questions to ensure I got the right bed for me. The delivery men were polite, helpful and put the bed together within half an hour. They even unwrapped my mattress (not Furl) and put it on the bed for me. They were very friendly. They took all packaging away and asked if I needed anything else. Overall, an excellent service all round.

Another amazing bed from furl. So comfortable and the storage under has made our lives so tidy.

Very good service!Thank you!