I am more than impressed with the whole experience. The service and communication with Monika at the store, the punctuality with the timing and delivery of our new bed, the customer service and professionalism of the team who delivered the bed, and the bed itself, which I have found just perfect, I love it. I could not recommend Furl more. I had wanted a Furl bed for a couple of years and I am glad that we finally made the decision and investment.
Johanna Useche
The sofabed itself is fabulous and the mattress very comfy.
The delivery people were amazing, friendly, extremely professional and described all the different aspects of the sofa and answered any questions I had.
I would highly recommend this company, it was a pleasure from start to finish,
Aloysius D
Knowledgeable, patient, responsive service
Parul Karia
The installation process was seamless and adapted perfectly to my changing circumstances. The installer demonstrated exceptional professionalism and consideration. Thank you, Furl.
Lui Kisagun
Great company my buyer pulled out so had already paid for this sofa. They kept it for me safe and delivered it. Great guys that fitted it polite and helpful. I recommend them.
Karen Henderson
The delivery team were wonderful. They had to carry the sofa bed up 39 steps to our flat and they did so with great humour, strength and grace. They assembled it quickly, walked us through its use and took away all of the packaging. Thank you.
Nathaniel Small
Furl should rename there product BedSofa! Sure not as catchy as the traditional naming convention but if you are in need of a transforming bedsofa, sofabed then look no further. It it a comfy sofa? Yes; is it stylish? Yes; can you easily fold it out to a delightfully comfy bed? Yes!!!
On top of thi sthe customer service and staff have been amazing! Shout out to MJ and David, really grateful for your help!
Luke Ayling
I liked the online order process and the amount of customisation I was able to do when selecting my bed. The photo preview re-renders each time you customise something so you can see how the product is going to look like
Andrei Dumitrache
Outstanding customer service from start to finish. This is an amazing company. From Monika’s patient help choosing the sofa bed and covering material in the showroom, to regular communication to let me know how the order was coming along, to delivery today exactly when said, and very professionally and efficiently put together in situ, everything has run so smoothly.
Jane Conway
Amazing sofa, so comfy and stylish! Delivery team was extremely professional, communication and installation were on time and spotless.
Manuela Saccone
