A proper 5* company for good reason.
From the minute I walked into the Barbican store, I was taken care of and given the necessary advice to make a decision on the leather (and additional features) of my sofa bed by Osama. Arm storage stores a double duvet quilt as described.
The sofa arrived a week earlier than estimated – the process was friendly, respectful, awesome and efficient.
Other companies should strive to have the delivery and customer service level of Furl!
Gavin Dias
Ordered Metro Double size folding bed.Shop assistance was very good and helpful.Bed arrived and assembled as specified. Delivery and assembly of sofa bed was quick and the delivery guys were very pleasant.Would definitely recommend Furl .
Nirianjan Patel
Amazing product. I spent many hours researching quality sofa beds, and it was worth it. The pocket sprung mattress is reasonably firm and very comfortable. The mechanism is easy to use, and the footprint of the bed it much smaller than most other sofa beds, despite the bed being bigger.
The best feature for me is that there are no cushions to find a home for when using as a bed - they all stay attached and simple for underneath the bed. Mattress protector and sheet can be left on the bed when it is folded away, but duvet and pillows must be removed.
We have a medium metro, which is larger than a standard double, however because the mattress is slightly less deep, standard double fitted sheets fit well.
Delivery and installation was carried out by Furl. It too about 20mins. They gave me a good demonstration, tips on operation and moving the sofa, and took all the rubbish away when they were done.
Expensive, but well worth the extra.
Anonymous
Fantastic bed and first clas...
Fantastic bed and first clas service. - I've had my new Simplicity Plus double bed with Alto opening, castors and Stone fauxe suede cover for a few weeks now. I can't recommend you highly enough, this is a solid bit of kit, so very comfy, looks lovely and worth every penny. It holds loads too :-) .
I paid the bit extra to have the bed installed, also worth every penny as it is all so solid - this is a very substantial bed that's put together with quality parts and fittings that should last for many years. The fitters were very polite and efficient and cleared all rubbish away afterwards.
There were no delays at all in any of the process from ordering to delivery, the bed was delivered and built within the given time frame, no hitches at all. Brilliant. ".
Anonymous User
We are going to buy...
We are going to buy another one. The double bed with oak base and extra height well worth the extra money. Our 22 & 21 year old daughters had just run out of storage space. One daughter is now completely clutter free, has somewhere accessible for her many pairs of shoes and still has room to spare. No hesitation now in ordering an identical bed for other daughters room. Only wish I'd found the storage bed company when we brought our king size bed as I can't bare to see all the clutter under our bed now.
Delia Parker
A very good product - best we had seen. Friendly efficient service. The bed has meant that we now have a usable double bed in our smallest bedroom,which previously had a single. We have no problem in recommending the sofa bed.com.
Martyn Needs
We visited the Nottingham showroom to choose a sofa & received expert advice helping us to choose. The sofa bed arrived as advised, David put together within minutes. We are delighted, it is so comfortable for my elderly in laws. It is wider than a standard double bed. The service was excellent, we would highly recommend this product. Thank you Helen Muniappa
Anonymous User
The visit to the showroom was perfect: arranged quickly to suit us, no hard-selling. All very informative and low-key. Order placed for double, light oak max storage bed with no fuss, and bed duly delivered slightly ahead of schedule. We opted for self-assembly as not quite ready (needed painting in room finishing), but assembly was straightforward and hitch-free except we were 4 big screws short- got some more locally. There were other bits in there we didn't need- presumably one kit of bits and bobs fits all. The bed is fantastic for storage, and the mattress has been declared extremely comfortable by my son (whose bed it is) and several guests (for whom he has had to vacate his room and bed). We will probably order another the same, as it is such a well-made, practical piece of furniture, and our daughter is very envious of her brother's bed. The communication with the office staff was very good, too. Altogether, a very positive experience and nice to support a (fairly) local business. I would have no hesitation in recommending to others.
David Whitehead
From start to finish easy, pleasant experience. Not pushy like bed shops. Good quality materials that I know will last double the amount of time the ones in the shop will last. Highly recommended!
Aaron Smith
We saw the Storage Bed Company's product on the Internet and they seemed to match the very specs we wanted - i.e. well built , attractive and customisable with a huge storage capacity. We went to their Wembley showroom to see for ourselves. The truth is that we were sold on one as soon as we took a good look . The Quality was excellent, with many choices and options.
There was no hard sell, the products did that for themselves and the whole atmosphere was very relaxed. We took our time and got good help in working out what we wanted, but didn't feel forced to buy then and there - we like to think and consider what we want ( and to remeasure everything ) , that was fine for them - I guess they knew they had a sale and pushing us would have been a mistake.
So we bought a MAXI storage bed and had it delivered and set up for us . The guys delivered and installed it in double quick time (didn't even finish their tea.) and its been bliss since. Very smart , well built and has been a fantastic purchase.
They say you get what you pay for, I can heartily agree , its been brilliant.
Seriously considering a Sofabed.
Iain Griffiths
We have bought 4 beds from the Storage Bed Company , a king size, a double and 2 singles and we are very happy with all them.
They are stylish , comfortable and very well made and the storage room is great.
Mrs Paola Davie
I bought two max double storage beds as I hate clutter and was desperately short of space in our two bed flat. My main concern was that they might look a bit 'heavy', but I need not have worried - they're absolutely fab. The quality is 5 out 5. On average we lift the beds at least once a week and it never feels like a chore as the operating mechanism is smooth and slick. From day one I've slept like a baby as the mattresses are extremely deep and comfortable. Lead time was longer than we've become accustomed to, but they were definitely worth the wait. I'd highly recommend to anyone looking for a smart storage solution coupled with a lux bed.
Jan Orlebar
Delivery on time really helpful men no stress as they build sofa bed in desired room, so no worries of getting through doorways. We sleep on sofa bed every night really comfortable ours is the size of double bed and got storage for pillows. David was really helpful if you need any help. Also looks good as a sofa and is easy to put up and down as sofa bed because it goes down in one piece. Would definitely recommend company so easy to order on line.
Ms Pamela
We visited the Nottingham showroom to choose a sofa & received expert advice helping us to choose. The sofa bed arrived as advised, David put together within minutes. We are delighted, it is so comfortable for my elderly in laws. It is wider than a standard double bed. The service was excellent, we would highly recommend this product. Thank you Helen Muniappa
Helen Muniappa
We were looking for a storage bed for the guest room and decided to go again with Furl as we have been extremely pleased with our double bed. Excellent product quality, well thought-through design and good service on delivery and assembly.
Natalya Lyzanets
We purchased one of your Ottoman double beds for my daughter, it has been a super value for money, elegant and ever so practical, solid and very light to open, NO regrets!
Eija Ingram
We bought a Milano which at the time seemed quite expensve compared to similar sofa beds.
However,the quality of finish,comfort and service more than compensate for the added cost.
The 1890 width seems larger than a standard double and the mattress is really as comfortable as a bespoke bed.
Small design quibbles are that the bed feet will damage a carpet unless you put cup casters underneath them and the initial pull to activate the bed is seriously hard if you are of short stature.
Finally would it be possible to supply some covered foam inserts to fit down the side of the bed when activated?
This would cover the metal frame and increase the bed width by 20cms.
Altogether very happy.
David Gordon-Brown
David Gordon-Brown
I ordered the Illusion style double bed and it looks absolutely beautiful. The storage is fantastic and as the name describes you can't actually tell it's an ottoman bed. I visited the showroom in Wembley and met David and his team who were extremely helpful. I have a challenge with getting items up my stairs but David assured me whichever bed I opted for it could be built to accommodate any access challenge. The delivery process was quick and efficient, from a specific time slot, to a call to a quick installation and demonstration. I can't recommend Furl highly enough.
Christine Howell
Everything about this company was faultless from start to finish.
The bed is amazing, very comfortable and solved lots of our storage problems. We have a king which is even big enough to store a double mattress.
The customer service is exceptional. I placed the order days from when we were exchanging on a house, things didn't work out to plan and we were delayed by 8 months. Furl were amazing and stored the bed until we were ready for it and at no additional cost.
Would 100% recommend.
Georgina Clark
My Max double bed with Lines headboard, plus the Luxury 1500 mattress were delivered 11months ago, so I have had many very comfortable nights on them. The whole process of looking at beds at the showroom, reviewing material samples posted to me, ordering what I wanted, and then delivery and speedy assembly, was really painless and easy. The amount of storage is quite amazing, and has made such a difference to the available space in my apartment.
The only problem I have had is that the M&S flat double sheets that I bought are slightly too small because of the thickness of the mattress, and I will order the next size up in future. My son stayed at my house for a couple of nights, and I let him sleep in the bed while I used the spare bed, and he loved the comfort so much that I've promised to buy him a furl bed when he gets married next year. The furl beds are well worth the price to guarantee many years of comfortable sleep, and I couldn't be happier with my purchase.
Colin Read
It has taken a couple of months to get round to writing this review, but the Furl "Play" is the most comfortable sofa bed we have ever slept on. It's easy to open, close and move around and is comfortable to sit on. The small double is big enough for 2 but the standard double would give more room. However, as we have limited space we didn't have room for a standard double. The website measurements are exact - we have less than an inch to spare on length and the bed fits perfectly when opened out. The men who came to fit it were very efficient and helpful.
T Simon
We visited the Showroom which had all storage beds on display. Immediately fell in love with the Illusion Storage Bed. The showroom has many kinds of fabric/leather to choose from and we went with a very specific leather. The sales staff were incredibly helpful and knowledgable.
When the bed was ready for dispatch the assembly team consisted of 2 members, both were efficient and clean. The bed and headboard were up to a very high quality. We have a heavy mattress and the lifting mechanism is very strong, not too heavy to lift upwards. For a double size storage bed the Illusion can fit a lot of items.
Overall, we are very pleased with the professional service, quality of the bed frame, detailing of the headboard and look of the finished product.
Highly recommend FURL storage beds for the overall experience is first rate.
Philip Gallier
The sofa itself fits well into the room and is comfortable. My grown up kids think the bed is really good and have no complaints against the previous double bed we had in the spare bedroom. It is easy beyond belief to put up and down.
Paul Druckman
The FURL sofa bed we bought performs precisely as we had hoped it would: it is comfortable as a sofa, and with the very slim arms we chose it still unfolds into a full-width double bed. It is easy to unfold, and has proven to be as comfortable as a regular bed for my parents (now in their 70s) to use during stays of several weeks with us.
Jeffrey Thomson
Fantastic sofa bed, very compact when folded, but a full size double unfolded. The advice we were given in the showroom was wonderful, everything about the materials and construction was explained carefully and we were encouraged to sit and lie on the different styles to allow us to choose exactly what we wanted. The delivered bed is great, very comfortable as a sofa and a bed, very easy to use. Well done Furl for such a great product!
Ken Speirs
I have now bought two Plus storage beds from Furl, one king-size in leather and one fabric double. They were worth waiting for as they are high quality and well made with an exceptional amount of storage. I paid to have the beds assembled and it was worth the cost; the guys who did the work were courteous and competent. I also bought the dust protector and would recommend this. Overall, I'm very pleased with my purchases and would have no hesitation in recommending Furl.
Janet Arbuthnott
Was looking for a sofa bed as a permanent sleeper for every night use, and got a 2 and a 1/2 seater sofa with a memory foam mattress, which Is so easy and quick to pull out and use, and when made up it is the equivalent size of a small double and is extremly comfy as the matteress is a good thickness and perfect for my needs, have had it a while now and am very happy with it, great service too from the company,
cathy Hoyle
The storage bed bases are amazing and beautiful! We bought two, one double and one king and we are very happy with them.
Kristy Jones
I was very impressed with the service we received from Furl. Our sofa bed is beautiful. I love the colour (lagoon). We bought it for guests to sleep on but our boys take turns to sleep on it from time to time as it's so comfortable and
a spacious double bed which they love because they can spread out. We use it as a sofa daily in our conservatory. It's quite firm to sit on but very comfortable and everyone has commented on how comfortable it is. It was expensive but I think it is well worth the money as the quality is outstanding. Delivery was great too and it was set up in just a few minutes. Well done Furl.
Carol Norman
We've just had a mini max double delivered and installed. The delivery guys were amazing - fast, great communications and lovely to deal with. They clearly know their products well. The bed is SO well made and easy to lift. I'm really pleased we used Furl - there are cheaper options out there, but you get what you pay for. A quality experience.
karen riches
5 stars for delivery man
I said to the wonderful delivery men that I would write my review.
Bed was delivered 20/10/2021 at 10.00am (apologies, I can’t remember your names!) I was impressed with their professionalism, they were very polite, chatty and knowledgable. They removed their shoes before entering my flat, well impressed as just had new carpet laid!
They allowed me to watch my double bed being assembled, which was a amazing. Very pleased with the bed and very pleased I chose Double size Max Ottoman, storage is incredible! My bed - looks fantastic and is very comfortable to sleep on, mattress is perfect! ?
Anna Jones
Great Mirage storage bed product (just delivered) & excellent delivery / installation team. Only a little let down by shop staff lack of product knowledge and initial incorrect delivery timeline promise - subsequently / efficiently managed by good warehouse organisation (thank you Amy).
Ralph Elman
5 Year Guarantee
