Reviews

Spenny, but high-quality stuff. The bed’s worth it—solid, comfy, and customisable.

Great communication and delivery service.

Very pleased with our Tokyo sofa bed, most comfortable sofa bed we've ever had. The whole experience was good, from the welcome we received from Marcin at the Swiss Cottage showroom and all his help to find us the best option, to Lyubo, who delivered and assembled our sofa. Lyubo was meticulous, courteous and explained everything we needed to know about our new purchase. We're now looking forward to taking delivery of our Max ottoman bed!

I had a fantastic experience with this company. From start to finish, their team was incredibly professional, efficient, and easy to work with. The bed they built exceeded my expectations—both in terms of quality and craftsmanship. They communicated clearly throughout the process and delivered exactly what was promised, on time. I wouldn’t hesitate to recommend them to anyone looking for reliable, high-quality work.

Excellant and clear help with my choice of sofa bed and the delivery was great. Given lots of info remtheir arrival. Supermquickmand efficiant at assembling. Removed every scrap of rubbish abd took it away. Such a very nice pair- who gave me a great demo with helpful tips on how the sofambed comes out. Very delighted happy customer.

I visited your showrooms at Barbican and Kings Road, where your staff were unfailingly pleasant and helpful, providing detailed information, demonstrations and prompt provision of fabric samples. Confirmation of my order and updates about delivery were prompt and precise. Delivery was on time and the two operatives efficient and unfazed by some problems of access, as well as being meticulous in demonstrating and providing details of the sofa-bed's function. I am delighted with its appearance and so far have spent a very comfortable evening sitting on it. I am definitely recommending Furl to friends and neighbours for their range of furniture and excellent customer assistance.

The Tokyo is exactly as we expected and of good quality. Both the delivery driver and his assistant were professional, efficient and tidy throughout the installation and we are pleased with the whole experience.

Really pleased with the bed, well constructed, great storage, very comfy. Great service for delivery and assembly as well

First class service from start to finish. We visited the Swiss Cottage showroom and the team there were really helpful and also knowledgeable about the beds and matresses, and helped us choose a low profile storage bed for our loft bedroom. The bed was built to order and delivered within a few weeks. The delivery guys, Fabio and Lubo, were absolutely brilliant and managed to get everything up the rather narrow staircase and assembled the bed on site within an hour. Again they were really knowledgeable about the product, they gave a run down on how the bed worked, guarantee details etc - more than just delivery men! Would recommend furl to anyone looking for a new bed or space saving furniture.

All good, helpful installers - great job and good communication updates

Fantastic storage beds and a great delivery team.They assembled the beds in no time at all and demonstrated the electric operating system before going.Friendly and helpful service from the whole Furl team from showroom (Reon)to delivery.

Very good delivery and installation of our bed the two guys was very professional. Very happy with the work and service Reza

Throughout the process, our experience of Furl has been excellent. This includes sales at the Swiss Cottage branch, the updates during the production process, and the first class delivery and installation. Delivery was rearranged to suit our availability and on the day Fabian and Phil on delivery were on time, knowledgeable, helpful and quick.

Excellent service throughout, very pleased with new sofabed! Edward in the Kings Road showroom was really helpful in deciding the style and colour, and Fabian and Phil were great with the delivery and assembly. Would highly recommend

This is our second storage bed and once again we are very pleased with our new bed. The delivery and fitting was carried out by the really friendly Watford crew in good time and a professional manner with advice on safety, some maintenance and support if needed. Well done to both of them. Thank you.