Talk to us

Your Questions, Answered

Q1: What's the difference between your storage beds?

The main difference between the models is the amount of storage they offer. Max has the deepest storage base which provides 35cm of storage. Simplicity is our lowest bed and provides 20cm of storage. For more information please visit the storage bed page .
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Q2: Can I have fabric samples?

Yes, visit our fabric page, click on the + symbol underneath the sample or drag and drop it into the drop box. The samples you have requested will appear in the samples drop box to the left of the fabrics ranges. Complete your name, address etc. Your samples will arrive in the post within 48 hours. If you have seen a sample at the showroom that is not available to request online, please send us an email and we will post one to you.
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Q3: Do you make storage beds without headboards?

Yes, headboards are an optional extra on all our storage beds. Simply choose 'no headboard' at the design and order stage. Should you need a headboard later. thats fine, all our beds are prepared to accept our headboards later. You can buy a headboard at any time please call us to order.
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Q4: How much weight can the storage base take?

The wood internal floor of your storage bed is supported on all sides and in the middle with a hidden feet. You can store as much as you need to inside. It won't warp or buckle under the weight, Max has a clever arrangement where the items within are on the floor protected by a canvas lining maximizing the storage.
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Q5: Where can I see your Storage beds and try your mattresses?

Our full range of storage beds, mattress and accessories are on display at our showroom in London or you are very welcome to visit our workshop in Nottingham.

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Q6: Do your beds come with mattresses?

Our storage beds do not come with a mattress. Click here for information on the mattresses we sell.
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Q7: What payment options do you offer?

Full payment is taken at the point of order, you can pay with all major credit cards. If you prefer you can pay 50% on order and the balance prior to delivery or finance options- please call us for more details.
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Q8: How does the headboard attach to the bed?

Our headboards can be attached either to the wall or the bed, we strongly recommend wall mounting as it looks better and does not add any length to the bed.. We do not attach the headboard to the wall but provide all the brackets you need. Integrated headboards attach to the bed with removable brackets.
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Q9: How high up the wall does the headboard come?

Our headboards are not attached to the bed and can be placed at your ideal height, our standard headboard is 60cm tall.
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Q10: How much space will I need?

You will need to allow for an additional 5cm over and above the standard bed size. For example to fit a King Size (150 x200cm) you will need a space of 155 x 205cm. Click here for external dimensions.
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Q11: Can I move the bed easily?

Our beds are heavy, and are difficult to move once you have filled it up. Should you need to move your bed regularly, we recommend you order castors with your storage bed.
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Q12: Can I have a bed which opens horizontally?

We supply a horizontal or side opening mechanism options for all sizes. Take a look at our mechanism page.
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Q13: How are your beds delivered? Will it go up my narrow stairs?

We're experts at getting your storage bed in the most challenging spaces and we've not been beaten yet! All our storage beds are delivered in a number of individual parts designed to fit round the tightest of corners into the narrowest of spaces. If we can't get your bed into your room you get a full refund.
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Q14: Can I have a bed made in my own fabric?

We offer a bespoke option where you can send us your own fabric for finishing your bed. Ring us on 0208 451 6999 for more details.
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Q15: I've seen lots of Storage Beds, what makes yours different?

We specialise in Storage Beds. Our designs offer more storage than any other and bed have a very small footprint. The quality of our mechanisms needs to be seen to truly appreciated they are sturdy and are very easy to open and close. If you've seen other storage beds you'll know they are often available in one colour we offer 100s of beautiful fabrics, leather and solid wood options. Our storage beds aren't the cheapest, but we feel they offer the very best value - read a recent blog
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Q16: Do you have any storage beds in stock for quick delivery?

Yes, we always have a few storage beds in stock that we can deliver quickly. view our current list here: Storage beds in stock

Q17: How high does the bed lift up?

Our storage beds lift up to an amazing 1.7metres! Click here for illustrations.
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Q18: Does the bed stay up on its own when open?

The powerful gas struts aid lifting of the bed as well as enabling it to remain open. Our beds are suitable for most mattresses, if you think your existing mattress is very heavy please contact us for advice.
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Q19: I am moving - how can I take my bed apart for transportation?

Bed dis-assembly instructions can be downloaded here.
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Q20: How quickly can I have my bed made and delivered?

Our current delivery times are shown here. If you are in a hurry, take a look at our list of beds we can deliver a little faster.

Q21: What warranty do you offer?

Because we make all our storage beds in our own workshops we are so confident in the quality that we offer a full 5 year parts and labour guarantee. We offer 1 year on our mattresses and accessories. Full warranty details can be seen here.
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Q22: Are your beds hard to lift?

Our storage beds are designed to be used regularly and are easy to lift.  The gas springs in our beds are tailored to the size of the bed and type of mattress.  If you are planning to use an existing mattress or are purchasing a mattress from elsewhere that’s fine, our beds are designed to work with all mattress types.  However if it is very heavy please be aware that the initial lift will be harder than with a standard weight mattress.   

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Q23: Are you having a sale?

We never have sales and never discount our prices. We make our storage beds in-house and to order using quality materials. So, no sales, no gimmicks just great quality products at realistic prices every day all year round. Buy in the confidence that you won't see your new bed 50% cheaper tomorrow! Click to see our great storage beds
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Air Storage Bed

Air - 31cm deep

 

Simplicity Storage Bed

Simplicity- 20cm deep

Best SellerMax Storage Bed

Max - 35cm deep

Illusion Storage Bed

Illusion - 33cm deep

Wood Storage Bed

Wood Beds

Plus Storage Bed

Plus - 30cm deep

Leather Storage Bed

Leather Beds

Ottoman Box

Ottoman Box