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Our Returns Policy

No-quibble money back

We offer a 14 day money-back guarantee* to give you extra peace of mind. But it's no substitute for making the right choice in the first place.

It's important to get it right, so we will do all we can to help you. Firstly there's the free sample service. See and feel the options on your shortlist in your own home

Come and see us to try before you buy too. We welcome customers to the relaxed atmosphere of our showroom where you'll have as long as you like to sit and lie on our mattresses and open and close our storage beds and sofa beds. We'll be there to answer any questions too.

Don't rush. Our furniture is designed and built to last many years so it's worth taking your time to get it right. Call or email us as many times as you like too, we really don't mind. Take a look at our storage bed range, and our sofa bed range.

*Our 14 day money-back guarantee applies only to online sales where you have not been able to visit our showroom. For the 14 day money-back guarantee to be valid your sofa/bed needs to have been made from a fabric or leather you had previously ordered as a sample. If that's the case and you meet our Terms and Conditions we'll come and collect it. To help us cover part of the costs there is a collection charge of £85. Delivery costs are not refunded.